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Backorders
- Cancelling a backorder
- What price will the backordered item be charged with?
- When a backorder is back in stock 30 days after the order has been placed.
- When a backordered item is back in stock before 30 days of the order being placed.
FAQ
- Does Artscroll Publications do imprinting on books for weddings, Bar Mitzvahs, or any occasions?
- Where can I find The ArtScroll Digital Library on ArtScroll.com?
- Where should I mail my order form?
Gift Certificates
- Gift Certificate Print at Home
- Gift Certificate Delivered via E-mail
- Gift Certificate Printed and Delivered by Mail
- Old Gift Certificates
- Purchasing a Gift Certificate
- Redeeming Gift Certificates received through email or mail
Information about our payment process
See all articlesLoyalty Program
- How does the loyalty program work?
- When can loyalty points be redeemed?
- When did the loyalty program begin?
- Where can I find the amount of points there are in my account?
- Which customers are a part of the loyalty program?
- Will the loyalty points be redeemed automatically on the following order once there are 200 points?
Managing Your Account
- Change email address
- Email subscription
- How can I update my password to my online account?
- My Wishlist
- Unsubscribe from Email lists
Managing Your Orders
- Checking my order history
- How to Cancel an Order
- I just received an email that my order is a price quote; does this mean that my order has not been p
- What do I do if I received a damaged book?
- Where do I go to pick up my order?
Problems, Questions, Suggestions?
- App Department
- Email addresses you can contact us at
- Retail Department
- Store Locator for Artscroll Publications' Products
Returns and Refunds
- How do I return my order?
- Refund procedure
- Return shipping within the USA
- Returning Gifts
- Returns on Special Judaica Items
Search Tips
See all articlesShipping Information
- How can I track my order?
- International Shipping Options
- Shipping Options and Ship Times in the USA
- Shipping to Alaska, Hawaii, Puerto Rico, and Guam
- What shipping method will be used for my order if I receive free shipping?
- What should I do if my order was not received on the expected delivery day?